What is accessibility?
Accessibility is the word we use to describe whether a product - in this case the Harvey Nichols website - can be used by everyone, no matter their ability or disability.
How accessible is www.harveynichols.com?
The Harvey Nichols website has been built to be as accessible as possible, to people of all abilities and disabilities, no matter what browser or device they use to visit the site.
What have we done to ensure good accessibility?
This website has been thoroughly tested to make sure customers have a good shopping experience on all modern browsers and devices. We advise you to download the latest version of your browser, to get the best experience of www.harveynichols.com.
We have tried to use language that is free from technical or fashion jargon, so it is easy for customers to understand. We have also worked hard to make the website easy to navigate and make the process of placing, receiving and returning an order as straight forward as possible.
In terms of design, we have chosen to use only clear, readable fonts with good contrast, so that is not difficult to read and understand any information or instructions. Links are differentiated from other text with an underline, arrows or by encasing them in a box.
PLEASE NOTE: because of some of the rich media we use, there are a small number of website features that may not be 100% accessible. However, the core site functionality should always be available to you, so that you can shop and manage your account with ease.
If you do have any trouble accessing or shopping on the Harvey Nichols website, please do get in touch via email firstname.lastname@example.org or call our customer services team on 0845 604 1888.