Payment information

Harvey Nichols accepts payments by:

  • All major credit and debit cards: American Express, Mastercard, Maestro, Visa, Visa Debit and Visa Electron.
  • For corporate orders, please contact our Hampers Team.

General information

Harvey Nichols reserves the right to substitute any items or gift packaging listed in hamper contents and guarantees that all the replacements will be of equal or greater value. We regret that during the busy Christmas season we are unable to make bespoke hampers to specific requirements.

Gift messages

Harvey Nichols is happy to include a gift card featuring your own message (max. 250 characters) with any order. Please provide your message in the relevant box on the order page. This will be printed onto a Harvey Nichols gift card exactly as you have written it; we do not take responsibility for incorrect spellings or typographical errors. If you are ordering over the telephone or instore, our team will take every care to record your personal message as accurately as possible.


Harvey Nichols offers the following delivery options for hampers:

  • Named Day Delivery - £7
    Choose your preferred date using our calendar function during checkout. Available Monday - Saturday.
    Hampers priced at £200 and over qualify for free delivery.

  • Delivery to multiple addresses
    When you are buying several hampers you will have the option of delivery to multiple addresses. You will be able to select a specific day for delivery using our calendar function, and have each hamper sent to an individual delivery address.

Please note that we only deliver to UK and Republic of Ireland addresses at this time.

Delivery charges

Displayed prices are for UK mainland delivery only. If you wish to ship to the Highlands, Northern Ireland, Republic of Ireland, Islands or internationally, please contact our Hampers Team for more information.


It is the policy of Harvey Nichols to ensure that all goods are supplied to our customers in perfect condition, and that every possible precaution is taken to protect the integrity of the product sold. To this end, we are unable to exchange food or beverage purchases. This policy does not affect your statutory rights. Refunds will only be given for faulty or damaged goods. In these circumstances, please return the item(s) with proof of purchase. Refunds will be credited with the same payment method as the original purchase. Please click here to find out more about Refunds.


All prices shown in this publication are correct at the time of going to press. Prices include VAT at the rate prevailing at the time of publication and exclude delivery costs, which are subject to the service selected. Prices are shown in pounds sterling; please check with our Dublin store for prices in Euros.

Licensing Act

Please note that any products containing alcohol are only available for purchase by customers aged 18 years or above. (Liqueur chocolates are only available for customers who are aged 16 years or above.) Harvey Nichols is committed to upholding both our legal and social obligations as a retailer of knives. In order for Harvey Nichols to comply with the Offensive Weapons Act (1996) amended by The Violent Crime Reduction Act (2006), you must agree to certain Conditions as you purchase online. In accepting these Conditions, you agree to provide us with truthful and accurate information and act in accordance with the Offensive Weapons Act (1996) amended by The Violent Crime Reduction Act (2006).

Privacy Policy

Harvey Nichols respects your concerns about privacy, and encourages you to refer to our Privacy Policy. The Policy is intended to protect your privacy and ensure that your personal information is handled in a safe and responsible manner.

The registered office address of Harvey Nichols.Com Limited is:

361 - 365 Chiswick High Road
W4 4HS

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