We will be happy to offer you an exchange for your purchase(s), subject to stock availability. You can exchange the item(s) you purchase instore only.

Please take the item you'd like to return, along with your Returns Note and original payment card, to your nearest store within 14 calendar days.

Once in store, please visit our Collect in Store area, where a consultant can check stock availability for you. To avoid disappointment, we recommend that you speak to one of our Stylists prior to visiting the store.

Please note that exchanges are subject to stock availability. There are some products that we cannot cancel, refund or exchange.

Please see our Returns Policy for more details.

Currently we are unable to provide an online exchange service.

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Hello United Kingdom

Harvey Nichols now delivers internationally so you can enjoy shopping our fearlessly stylish brands wherever you are.


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