Delivery Information
You can select a date for delivery of your order based on a calendar provided on the Website for each recipient. The dates You are able to choose will depend on the destination to which your hamper is being sent and the kind of service required.
PLEASE NOTE: A signature is required when your order is delivered.
Named Day Delivery
We offer a named day delivery service to the United Kingdom Mainland. Deliveries to United Kingdom Offshore addresses may take up to 4 working days and are unlikely to arrive on the named day you select. Named days are Monday to Friday.
We do not offer a next day delivery service at this time.
Named Day Morning
Harvey Nichols also offers a named day morning service. This service is ONLY offered to United Kingdom Mainland addresses.
Deliveries can be arranged for any morning (Monday to Saturday) or any time on a Saturday. The delivery charges for Named Day Morning and Saturday deliveries are shown below. Deliveries will not be made on a Sunday.
Delivery Charges
Mon-Fri named day - £7.00
Named day morning - £10.00
Saturday - £15.00
The following hampers are delivered Free of Charge for named Day delivery. Named Day Morning and Saturday charges are still applicable. Please see above for details:
HN901 The Ultimate Christmas Hamper - £2,500
HN902 The Epicurean Christmas Hampers - £1,500
HN903 The Connoisseur's Christmas Hamper - £1,000
HN904 The Indulgence Christmas Hamper - £750
Delivery Charges
See a detailed list of our standard
delivery charges here.
Deliveries to addresses in European Union countries (excluding the United Kingdom and Ireland) can only be arranged by calling our Web Customer Services team on 0845 604 1888 (UK Customers) or +44 160 466 2788 (Overseas Customers). These deliveries are subject to additional shipping charges, which our Customer Services Team will be happy to advise you about. It is the purchaser's responsibility to enter all recipient delivery address details correctly.
Harvey Nichols cannot be held responsible for any inaccurate addresses submitted online.
Missed Delivery
If no-one is at home when we deliver we will attempt to leave your order with a neighbour. We will always leave a card explaining what we have done with your order. If it is not possible to leave your order with a neighbour we will attempt to deliver your order the following day. If we are then unsuccessful we will leave a second card. After that, your order will be returned to our depot. The addressee will then need to call the number on the card to rearrange delivery. If we do not hear from the addressee within one week of leaving the second card we will contact you, the purchaser, to make alternative arrangements for delivery.
United Kingdom & Eire Delivery
Delivery is made on a named day basis. If you require assistance with your order at any time please call our Customer Services team and they will do their best to deal with your request.
Telephone No: 0845 604 1888
From Overseas: +44 160 466 2788
Fax No: +44 160 466 2781
Email Address: christmas.hampers@harveynichols.com
Channel Islands Delivery
If you require assistance with your order at any time please call our Customer Services team and they will do their best to deal with your request.
Telephone No: 0845 604 1888
From Overseas: +44 160 466 2788
Fax No: +44 160 466 2781
Email Address: christmas.hampers@harveynichols.com
Pre-Christmas Deliveries - UK & Eire
If we receive your order by 12 noon on Sunday 20th December 2009, we guarantee your order will be delivered prior to Christmas.
European Union Delivery
We deliver to the following EU countries:
Austria
Belgium
Bulgaria
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
* Eire
Italy
Latvia
Lithuania
Luxembourg
Malta
The Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
* UK
Note: Please see the UK Delivery section of this help for delivery information for countries marked with an asterisk (*) above.
If you require assistance with your order at any time please call our Web Customer Services team and they will do their best to deal with your request.
Telephone No: 0845 604 1888
From Overseas: +44 160 466 2788
Fax No: +44 160 466 2781
Email Address: christmas.hampers@harveynichols.com
Pre-Christmas Deliveries - European Union
If we receive your order by 12 noon Monday 14th December 2009, we guarantee your order will be delivered prior to Christmas.
Please note we ship the following Hampers Overseas:
HN905: The Festive Christmas Hamper
HN906: The Foodmarket Christmas Hamper
HN908: The Contemporary Christmas Hamper
HN907: The Kitchen Essentials Christmas Hamper
HN909: The Gourmet Christmas Hamper
HN910: The Mediterranean Christmas Hamper
HN911: The Classic Christmas Hamper
HN912: The Fashionista Christmas Hamper
HN913: The Chilli Factor Christmas Hamper
HN914: The Weekend Christmas Hamper
HN915: The Travelling Christmas Hamper
HN916: The Cheese Accompaniment Christmas Hamper
HN917: The Christmas Essentials Hamper
HN923: The All Italian Christmas Hamper
HN924: The Sweet Tweet Christmas Hamper
HN925: The Petite Christmas Hamper
HN929: Afternoon Tea Christmas Hamper
HN930: The Breakfast Box Christmas Hamper
Deliveries to the European Community
Please note that we do NOT deliver to destinations within the EU which are designated part of the European Community (EC) and are zero-rated for VAT, with the exception of the Channel Islands. If you place an order to one of these destinations and it appears to be accepted it will be cancelled at the point of shipment. We apologise for any inconvenience this may cause.
Orders shipped to the Channels Islands will have EU VAT deducted but will be subject to the local 3% Goods and Services tax. Should this rate change we will charge the prevailing rate.