Delivery & Returns


We are happy to offer a refund on unsuitable items that are returned under our returns service in accordance with our Returns Policy. Original shipping costs will not be refunded and the cost of return shipping will not be credited to the Customer.

  • Borderfree will credit the full amount to the original purchaser's payment card or PayPal account, excluding any shipping and return delivery costs. Applicable duties & taxes paid will also be refunded for the Goods returned.
  • Refunds may only be requested by the person who originally placed the order and will be processed via the original payment method.
  • Card refunds can take up to 10 working days to be processed by your bank. This varies greatly between card issuers and unfortunately we are unable to influence this.

Before you switch...

It looks like you have something in your shopping bag, please note that items will not be transferred when you swap sites.

Cancel country change

Hello United Kingdom

Harvey Nichols now delivers internationally so you can enjoy shopping our fearlessly stylish brands wherever you are.


  • Shopping in GBP
  • Guaranteed duties and taxes where applicable
Start Shopping

Delivering somewhere else?

change country