Delivery Information
You can select a date for delivery of your order based on a calendar provided on the Website for each recipient. The dates You are able to choose will depend on the destination to which your hamper is being sent and the kind of service required.
PLEASE NOTE: A signature is required when your order is delivered.
Standard Service
Standard service is based on a named day delivery basis. Named days are Monday to Friday. We do not offer a next day delivery service at this time. Standard service is offered to all customers.
Premium Service
Harvey Nichols now offers a premium delivery service. This service is ONLY offered to United Kingdom mainland addresses.
Deliveries can be arranged for any morning (Monday to Saturday) or any time on a Saturday. These deliveries are subject to additional charges. Deliveries will not be made on a Sunday.
Premium Service Additional Charges:
Morning (before 12) Mon-Fri £7.50Saturday (anytime) £7.50
Saturday morning (before 12) £15.00
Delivery Charges
See a detailed list of our standard delivery charges here.
Deliveries to addresses in European Union countries (excluding the United Kingdom and Ireland) can only be arranged by calling our Web Customer Services team on +44 20 8957 5030. These deliveries are subject to additional shipping charges which our Shopping Team will be happy to advise you about. It is the purchaser's responsibility to enter all recipient delivery address details correctly.
Harvey Nichols cannot be held responsible for any inaccurate addresses submitted online.
Missed Delivery
If no-one is at home when we deliver we will attempt to leave your order with a neighbour. We will always leave a card explaining what we have done with your order. If it is not possible to leave your order with a neighbour we will attempt to deliver your order the following day. If we are then unsuccessful we will leave a second card. After that, your order will be returned to our depot. The addressee will then need to call the number on the card to rearrange delivery. If we do not hear from the addressee within one week of leaving the second card we will contact you, the purchaser, to make alternative arrangements for delivery.
United Kingdom & Ireland Delivery
Delivery is made on a named day basis. If you require assistance with your order at any time please call our Web Customer Services team and they will do their best to deal with your request.
Telephone No: +44 20 8957 5030
Fax No: +44 20 8957 5012
Email Address: christmas.hampers@harveynichols.com
Pre-Christmas Deliveries - UK & Ireland
If we receive your order by 12 noon on Tuesday 18th December 2007, we guarantee your order will be delivered prior to Christmas.
The last online orders for Christmas Hampers 2007 will be taken on Tuesday 18th December 2007 before 12 noon.
If you require assistance with your order at any time please call our Christmas Hampers team and they will do their best to deal with your request.
Telephone No: +44 20 8957 5030
Fax No: +44 20 8957 5012
Email Address: christmas.hampers@harveynichols.com
Christmas Hampers will be despatched from Thursday 4th October 2007, unless otherwise instructed.
FINAL DELIVERIES WILL BE MADE ON THURSDAY 20th DECEMBER 2007.
Delivery is made on a named day basis. The last named day that can be chosen for Christmas delivery in 2007 is 20th December. The last named Saturday delivery date is 15th December 2007.
European Union Delivery
We deliver to the following EU countries:
Austria
Belgium
Bulgaria
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
* Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
The Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
* UK
Note: Please see the UK Delivery section of this help for delivery information for countries marked with an asterisk (*) above.
All other countries are subject to specific charges depending on the item purchased. Please contact our Web Customer Services Team on +44 20 8957 5030 for details.
Please note that we do not deliver to countries outside of the European Union at this time.
Pre-Christmas Deliveries - European Union
If we receive your order by close of business on Monday 10th December 2007, we guarantee your order will be delivered prior to Christmas.
The last online orders for Christmas Hampers 2007 for overseas delivery will be taken on Monday 10th December 2007.
If You require assistance with your order at any time please call our Christmas Hampers team and they will do their best to deal with your request.
Telephone No: +44 20 8957 5030
Fax No: +44 20 8957 5012
Email Address: christmas.hampers@harveynichols.com
Christmas Hampers will be despatched from Thursday 4th October 2007, unless otherwise instructed.
FINAL DELIVERIES FOR OVERSEAS DELIVERY WILL BE MADE ON FRIDAY 14th DECEMBER 2007.
If you require assistance with your order at any time please call our Web Customer Services team and they will do their best to deal with your request.
Telephone No: +44 20 8957 5030
Fax No: +44 20 8957 5012
Email Address: christmas.hampers@harveynichols.com
IMPORTANT NOTE: We deliver the following products to EU countries:
HN704 £500 Christmas Hamper
HN705 £350 Christmas Hamper
HN706 £250 Christmas Hamper
HN707 £150 Christmas Hamper
HN708 £125 Christmas Hamper
HN709 £100 Christmas Hamper
HN724 £85 Sweet Hamper
HN710 £80 Italian Christmas Hamper
HN711 £75 Christmas Hamper
HN712 £70 Christmas Hamper
HN713 £50 Christmas Hamper
Deliveries to the European Community
Please note that we do NOT deliver to destinations within the EU which are designated part of the European Community (EC) and are zero-rated for VAT. This includes anywhere in the Channels Islands. If you place an order to one of these destinations and it appears to be accepted it will be cancelled at the point of shipment. We apologise for any inconvenience this may cause.