Delivery Information
You can select a date for delivery of your order based on a calendar provided on the Website for each recipient. The dates You are able to choose will depend on the destination to which your hamper is being sent and the kind of service required.
PLEASE NOTE: A signature is required when your order is delivered.
Standard Service
Standard service is based on a named day delivery basis. Named days are Monday to Friday. We do not offer a next day delivery service at this time. Standard service is offered to all customers.
Premium Service
Harvey Nichols now offers a premium delivery service. This service is ONLY offered to United Kingdom mainland addresses.
Deliveries can be arranged for any morning (Monday to Saturday) or any time on a Saturday. These deliveries are subject to additional charges. Deliveries will not be made on a Sunday.
Premium Service Additional Charges:
Morning (before 12) Mon-Fri £7.50Saturday (anytime) £7.50
Saturday morning (before 12) £15.00
Delivery Charges
See a detailed list of our standard delivery charges here.
Deliveries to addresses in European Union countries (excluding the United Kingdom and Eire) can only be arranged by calling our Web Customer Services team on +44 20 8957 5030. These deliveries are subject to additional shipping charges which our Shopping Team will be happy to advise you about. It is the purchaser's responsibility to enter all recipient delivery address details correctly.
Harvey Nichols cannot be held responsible for any inaccurate addresses submitted online.
Missed Delivery
If no-one is at home when we deliver we will attempt to leave your order with a neighbour. We will always leave a card explaining what we have done with your order. If it is not possible to leave your order with a neighbour we will attempt to deliver your order the following day. If we are then unsuccessful we will leave a second card. After that, your order will be returned to our depot. The addressee will then need to call the number on the card to rearrange delivery. If we do not hear from the addressee within one week of leaving the second card we will contact you, the purchaser, to make alternative arrangements for delivery.
United Kingdom & Eire Delivery
Delivery is made on a named day basis. If you require assistance with your order at any time please call our Web Customer Services team and they will do their best to deal with your request.
Telephone No: +44 20 8957 5030
Fax No: +44 20 8957 5012
Email Address: christmas.hampers@harveynichols.com
Channel Islands Delivery
Delivery is made on a two day service. Your order may arrive on the day you selected or, exceptionally, the previous day. Please note that 3% Sales tax has been incorporated into the cost of your order. We cannot offer premium service to the Channel Islands. If you require assistance with your order at any time please call our Web Customer Services team and they will do their best to deal with your request.
Telephone No: +44 20 8957 5030
Fax No: +44 20 8957 5012
Email Address: christmas.hampers@harveynichols.com
Pre-Christmas Deliveries - UK & Eire
If we receive your order by 12 noon on Thursday 18th December 2008, we guarantee your order will be delivered prior to Christmas.
The last online orders for Christmas Hampers 2008 will be taken on Thursday 18th December 2008 before 12 noon.
If you require assistance with your order at any time please call our Christmas Hampers team and they will do their best to deal with your request.
Telephone No: +44 20 8957 5030
Fax No: +44 20 8957 5012
Email Address: christmas.hampers@harveynichols.com
FINAL DELIVERIES WILL BE MADE ON SATURDAY 20th DECEMBER 2008.
Delivery is made on a named day basis. The last named day that can be chosen for Christmas delivery in 2008 is 20th December.
European Union Delivery
We deliver to the following EU countries:
Austria
Belgium
Bulgaria
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
* Eire
Italy
Latvia
Lithuania
Luxembourg
Malta
The Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
* UK
Note: Please see the UK Delivery section of this help for delivery information for countries marked with an asterisk (*) above.
All other countries are subject to specific charges depending on the item purchased. Please contact our Web Customer Services Team on +44 20 8957 5030 for details.
Please note that we do not deliver to countries outside of the European Union at this time.
Pre-Christmas Deliveries - European Union
If we receive your order by close of business on Thursday 11th December 2008, we guarantee your order will be delivered prior to Christmas.
The last online orders for Christmas Hampers 2008 for overseas delivery will be taken on Thursday 11th December 2008.
If You require assistance with your order at any time please call our Christmas Hampers team and they will do their best to deal with your request.
Telephone No: +44 20 8957 5030
Fax No: +44 20 8957 5012
Email Address: christmas.hampers@harveynichols.com
FINAL DELIVERIES FOR OVERSEAS DELIVERY WILL BE MADE ON SATURDAY 13th DECEMBER 2008.
If you require assistance with your order at any time please call our Web Customer Services team and they will do their best to deal with your request.
Telephone No: +44 20 8957 5030
Fax No: +44 20 8957 5012
Email Address: christmas.hampers@harveynichols.com
IMPORTANT NOTE: We deliver the following products to EU countries:
HN805 £500 The Festive Collection Christmas Hamper
HN806 £350 The Foodmarket Collection Christmas Hamper
HN807 £275 The Kitchen Essentials Christmas Hamper
HN808 £200 The Contemporary Christmas Hamper
HN809 £150 The Gourmet Christmas Hamper
HN811 £125 The Mediterranean Christmas Hamper
HN812 £125 The Celebration Christmas Hamper
HN814 £100 The Classic Christmas Hamper
HN815 £100 The Fashionista Christmas Hamper
HN816 £85 The After Dinner Christmas Hamper
HN817 £85 The Weekend Christmas Hamper
HN818 £80 The Traveling Christmas Hamper
HN824 £65 The Gentleman's Christmas Hamper
HN825 £65 The Lady's Christmas Hamper
HN822 £60 The Boutique Christmas Hamper
HN819 £60 The Christmas Essentials Christmas Hamper
HN826 £55 The Petite Collection Christmas Hamper
HN821 £30 The Breakfast Christmas Hamper
Deliveries to the European Community
Please note that we do NOT deliver to destinations within the EU which are designated part of the European Community (EC) and are zero-rated for VAT. If you place an order to one of these destinations and it appears to be accepted it will be cancelled at the point of shipment. We apologise for any inconvenience this may cause.