Returning Your Order
We hope you will be delighted with your order. However, if for any reason you are not completely satisfied,
we've made sure our returns process is as quick and easy as possible and free to use.
If you live in the EU, you also have the right to cancel your order under the Distance Selling Regulations, which govern
all Internet and mail order shopping. This right is dealt with separately in our Cancellations Under DSR section below. You must return the goods to us at your own cost if you cancel your order under DSR.
Please note our Christmas returns policy. Gifts purchased between Saturday 16 November and Tuesday 24 December 2013 can be returned up until Monday 6 January 2014. This applies to items purchased online and instore.