We deliver to Hong Kong Island, Kowloon and New Territories. Please note that Outlying Islands and non-urban areas will be subject to an additional day delivery time.

Standard Delivery - HK$95

Our couriers will deliver to your chosen address within 3-4 working days. Orders will arrive between 9am and 6pm, Monday to Friday excluding Bank Holidays. We require a signature upon receipt to ensure safe delivery.

Collect in Store - HK$95

Place your order online and collect from your nearest store when it suits you. When your items are ready for collection, we will send you an email to let you know they have arrived. Spend over HK$2500 to qualify for free delivery on collect in store orders.

How to return your order

Making a return with us is easy. Please follow the procedures below so we can process your return as quickly as possible.

We offer a free returns service via arranged collection or in person at either the Landmark or Pacific Place stores:

Returns in store - Free

• Please take the item(s) in their original condition and packaging along with the Returns Note provided with your order to your preferred store within 14 calendar days from the day of receipt.
• Visit our Collect in Store area, where one of our consultants will process the return for you.

Returns via DHL Collection - Free

• Please call Customer Services on +852 3968 2680 to request a collection and agree a convenient time.
• Pack the item(s) you wish to return unused in the original packaging and enclose the fully completed Returns Note provided.
• DHL will collect from you at an agreed time.