Information and Services

Harvey Nichols accepts payments by:

  • All major credit and debit cards: American Express, Mastercard, Maestro, Visa, Visa Debit and Visa Electron.
  • For corporate & bespoke orders, please email our Customer Services Team or call us on +44 (0)207 259 4444.

Harvey Nichols reserves the right to substitute any items or gift packaging listed in hamper contents and guarantees that all the replacements will be of equal or greater value.

Harvey Nichols is happy to include a gift card featuring your own message (max. 250 characters) with any order. Please provide your message in the relevant box on the order page. This will be printed onto a Harvey Nichols gift card exactly as you have written it; we do not take responsibility for incorrect spellings or typographical errors. If you are ordering over the telephone or instore, our team will take every care to record your personal message as accurately as possible.

See our Delivery Options page for details. Please note that we only deliver to UK and Republic of Ireland addresses at this time.

Displayed prices are for UK mainland delivery only, please contact our Hampers Team for more information.

It is Our policy to ensure that all goods are supplied to our customers in perfect condition, and that every possible precaution is taken to protect the integrity of the product sold. To this end, We are unable to exchange food or beverage purchases. In the event your goods are damaged, please return them to your nearest store, along with proof of purchase. This policy does not affect your statutory rights. Please click here to find out more about Refunds.

Please note that any Products containing alcohol are only available for purchase by customers aged 18 years or above. (Liqueur chocolates are only available for customers who are aged 16 years or above.) We are committed to upholding both Our legal and social obligations as a retailer of knives. In order for Us to comply with the Offensive Weapons Act 1996 (as amended), you must agree to certain additional conditions as You make Your purchase order through the Website. In accepting these additional conditions, You agree to provide Us with truthful and accurate information and act in accordance with the Offensive Weapons Act 1996 (as amended).