Delivery & Returns

  • Delivery pricing will be converted to your selected currency at checkout.
  • Global-e’s policy for VAT variations and rounding up could add additional costs to the item price. The final amount will be displayed in the transaction order summary.
  • If you are shipping within the US, Duty on orders over $800 has been pre-paid for you by Harvey Nichols with no additional charges on delivery. Local sales tax will be charged on all orders at checkout in selected states where applicable.
  • All orders require a signature on delivery.
  • For orders to UK mainland addresses, Scottish Highlands and Islands, Channel Islands, Isle of Man, Isle of Wight and the Northern Ireland please visit
  • For orders to Hong Kong, please visit
  • Once your order has been dispatched, Global-e will send you a shipment confirmation email with tracking details, or you may track your order by using the Global-e Tracking Portal.
  • Please note, Global-e may send your order in multiple parcels in order to get your items to you as quickly as possible. In this case, you will be provided with a separate tracking number for each delivery.
  • Orders for the Republic of Ireland are delivered by DPD. Please follow the instructions included within your order.