Paperless Returns
BY POST:
Please log into your Harvey Nichols account and locate the relevant order in order to register your return and generate a returns label/QR code. Please take your parcel with the returns label or QR code to your local Post Office. Be sure to obtain a certificate of posting and keep this certificate until you have received your refund. We will provide email confirmation once we have safely received your parcel and a refund has been processed. Please note that we will not accept liability for goods that are not returned by the Harvey Nichols free Royal Mail return service.
RETURN TO STORE:
Harvey Nichols products only can be returned to one of our UK stores or Hong Kong stores. In all cases, please pack the item(s) that you wish to return in the original packaging and enclose the fully completed returns note provided with your order.
