Harvey Nichols Gift Cards can be purchased in all UK Harvey Nichols Stores, Harvey Nichols Dublin, OXO Tower and Online.

When you use the Gift Card, the amount you wish to redeem will be deducted from the balance of the Gift Card. No change will be given, only the amount debited from the balance. The remaining balance of the card will remain on the Gift Card and can be used at a later date.

Gift Cards cannot be refunded or exchanged for cash.

Gift Cards cannot currently be redeemed online. We are working to bring online redemption of Gift Cards to our customers soon.

Harvey Nichols Gift Cards can be purchased with any method of payment accepted by Harvey Nichols with the exception of Gift Vouchers.

Gift Cards can be purchased in both Pounds Sterling and Euros in store and upon redemption will be subject to the exchange rate in operation in the store on the date of redemption.

Minimum purchase (initial and top-up) of a Gift Card in-store is £10.00 / €10.00

Maximum purchase of a Gift Card is £10,000 / €13,000 in a single transaction.

A maximum Gift Card balance of £10,000 / €13,000 applies.

Gift Cards can be purchased in Pound Sterling online.

Minimum purchase of a Gift Card online is £50.00

When purchasing a Gift Card (initial and top-up), points can be earned through the Rewards by Harvey Nichols Loyalty Program.

Sale promotions and or discounts cannot be applied to the purchase or top-up of a Gift Card.

Harvey Nichols Gift Cards can be redeemed in all UK Harvey Nichols Stores, Harvey Nichols Dublin and Oxo Tower. Gift Cards cannot currently be redeemed online nor can they be redeemed in Harvey Nichols International Stores.

Gift Cards can be used in full or as part payment. The Gift Card can be used an unlimited number of transactions as the cardholder chooses until the balance is fully depleted or the card expires.

Each time a purchase is made with a Gift Card, the transaction receipt will include an updated Gift Card balance.

If your Gift Card balance is not sufficient to cover the total value of products, then the remaining transaction value will need to be settled via any method of payment accepted by Harvey Nichols.

Gift Cards can be redeemed when placing a telephone/mail order over the telephone with any of our UK stores.

Gift Cards can be redeemed in both Pound Sterling and Euros and will be subject to the exchange rate in operation on the date of redemption.

When redeeming a Gift Card, points will not be earned through the Rewards by Harvey Nichols Loyalty Program.

Any refunds of items purchased using a Harvey Nichols Gift Card will be refunded onto a Gift Card in accordance with our standard Harvey Nichols Refund Policy. This does not affect your statutory rights.

When refunding an item(s) from a purchase where the payment was made by multiple tender, the amount paid in cash and or credit/debit will be honoured as a preference.

When using a Harvey Nichols Gift Card the updated balance will be displayed on the bottom of your receipt. You may also check the balance of a Gift Card in store at any till point, online here or via Customer Services on +44 (0) 20 7201 8088.

Harvey Nichols are not responsible for lost, stolen or damaged Gift Cards. Gift Cards are treated as cash therefore Harvey Nichols will not accept responsibility in such instances.

If your Gift Card is lost, stolen or damaged, please immediately call Customer Services on +44 (0) 20 7201 8088. Please inform Customer Services of the Gift Card barcode located on the back of the Gift Card or the order number if purchased online. We advise customers to take note of the barcode number upon purchase of a Gift Card. Your card will be suspended and the balance at the time of contacting the Customer Services Centre may be replaced at the discretion of the Customer Services Management. Customer Services will only be able to provide assistance where the full Gift Card barcode number can be provided.

Harvey Nichols will cancel the value of the Gift Card if we fail to receive full payment from the purchaser’s credit/debit card provider. Further action may be taken where fraudulent payment is suspected.

Harvey Nichols Gift Cards will expire 24 months from the date of activation which will be the date of purchase in store or upon dispatch for online. The 24 month activation period will automatically renew when the Gift Card is topped up. Partial redemption of the card does not extend the expiry of the card and any remaining balance.

If you wish to check the expiry date of your Gift Card please call Customer Services on +44 (0) 20 7201 8088.

Harvey Nichols reserves the right to amend these Terms and Conditions from time to time where we feel necessary to do so.