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terms conditions
- 1. Introduction
- 2. About Us
- 3. The Basis of the Contract
- 4. Purchase of Brand Partner Products
- 5. Your Eligibility to Purchase
- 6. The Order Process
- 7. Our Products
- 8. Pricing and Payment
- 9. Promotional vouchers/codes and their redemption
- 10. Gift Cards
- 11. Delivery and Insurance
- 12. Cancellation
- 13. Warranties
- 14. Defective items and Items damaged in transit
- 15. Limits on our Liability
- 16. Intellectual Property
- 17. How we may use your personal data
- 18. Comments, Feedback & Other Submissions
- 19. General
- Privacy Policy
- Cookies
- Promotion Ts And Cs
- Competition Ts And Cs
- WEEE Policy
- Migration FAQs
- services
- about
- delivery help
- contact us
Harvey Nichols is committed to its workforce, partners, products and services being reflective & inclusive of the diverse communities we serve. We will continue to progress and intentionally integrate diversity in everything we do.
Therefore, it must be integral to our business’ DNA that we embrace difference and diversity of identity, experience, and thought, and actively strive for inclusive behaviours across our company and our work.
We are committed to making these values part of the rich fabric of our business.
We aim to cultivate a positive, inclusive and diverse culture, as well as unforgettable customer experiences that provide a sense of belonging.
At Harvey Nichols our employees, products and services need to be reflective of the vast diversity of the communities we serve. Diverse voices should be amplified and intentionally integrated into our work.
Harvey Nichols will create an inclusive workplace to attract, retain and develop diverse talent from all backgrounds and cultures.
We will educate ourselves and our staff, in order to establish and promote an open, honest and authentic dialogue about diversity and inclusivity within Harvey Nichols.
We have approached the government’s gender pay gap initiative with transparency, utilising the standard methodologies used in the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017. In this report, we have published the data for our separate legal entities as well as providing a clear picture of our Group of companies as a whole. As a group of companies, we have a gender neutral approach to recruitment, retention, promotion and development with talent being the only criteria for success. Equality and inclusion are at the heart of all that we do and we will continue to work with all of our employees to make improvements and changes where they are needed. As Group HR and People Development Director for Harvey Nichols, I can confirm that the information in our Gender Pay Gap statement is accurate.
Please click here to read the report.
Julie Holdaway
Group HR & People Development Director