8.1 The prices of the products are as stated on the website at the time that you submit your order. We take all reasonable care to ensure that the prices of products are correct at the time when the relevant information was entered onto the system.  

8.2 If you are viewing the website from the UK, the product prices advertised on the website are inclusive of VAT.  

8.3 Prices do not include delivery charges. Delivery charges depend on the products you have ordered and the delivery address. The delivery charges for your order will be clearly displayed during the check-out process, before you confirm your order. To check relevant delivery charges, please refer to our Delivery Terms.

8.4 Our website contains a large number of products. It is always possible that, despite our reasonable efforts, some of the products on the website may be incorrectly priced. If we discover an error in the price of the products you have ordered we will contact you to inform you of this error as soon as possible. Contractually, our prices constitute an “invitation to treat”, which invites you to make an offer for a product at the price shown. We are therefore within our rights to reject your offer if the product has been priced incorrectly. We also reserve the right to cancel your order once accepted if priced incorrectly. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as mispricing, we may end the contract, refund you any sums you have paid and require the return of any goods provided to you. 

8.5 We currently accept the following payment methods: credit/debit card, PayPal, Apple Pay, Google Pay, Amex, Visa, Mastercard, Maestro, JCB, GiveX, Alipay, Wechatpay, China Union Pay, GooglePay, ApplePay and PayPal 

8.6 You confirm that you have the legal right to use any credit or debit card, or other payment method, used for your purchase. By placing an order you authorise us to carry out any necessary credit checks and to transmit and/or obtain information (including updated information) about you to/from third parties for that purpose and in order to verify your identity, validate your credit or debit card, to obtain an initial card authorisation and to protect against fraud. Please see our Section 16 below for information about where to find our privacy policy which explains how we use your personal data. 

8.7 If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery. 

8.8 If you choose to pay by PayPal you will be redirected to the PayPal website at the check-out stage. Please note that you will be agreeing to PayPal’s terms and conditions and processes.  

8.9 Harvey Nichols Gift Cards are currently redeemable in all UK and Ireland stores. Gift cards are not redeemable online or in our international stores.

8.10 Please read the terms and conditions relating to Gift Cards here.

8.11 In the absence of negligence on our part, we will not be liable for any loss you may suffer if a third-party procures unauthorised access to any data that you provide when ordering from our website. For more information on how we protect your personal information please see our Privacy Policy.